Reference

Glossary

What is agent orchestration?

Agent orchestration is the coordination of multiple AI agents — routing tasks between them, managing hand-offs, and monitoring the system as a whole, rather than running each agent in isolation.

What is a vertical AI agent?

A vertical AI agent is an AI agent built for one specific industry or task — such as insurance intake or real estate lead qualification — rather than a general-purpose assistant.

What is retrieval-augmented generation (RAG)?

RAG is a technique where an AI model retrieves relevant information from a knowledge source before generating a response, so answers stay grounded in real, current data.

What is an agent operating system?

An agent operating system is a coordination layer that manages agent lifecycles, task routing, and resources across many agents, similar to how an operating system manages processes.

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